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Successful Implementation of Electronic Health Records and Digitization of the Healthcare System in Mexico City

Proof of the results obtained is the increasing use of this system, with more than one million clinical encounters and more than two million diagnoses registered to date.

Successful Implementation of Electronic Health Records and Digitization of the Healthcare System in Mexico City

The immediate exchange of information facilitates continuity of care through the effective transmission of any data relating to the patient.

The implementation of the Medical Administration and Hospital Information System (SAMIH, for its Spanish initials), carried out in a record time of two years, has enabled the digitization of the healthcare system and the creation of an Electronic Health Record system in the 30 hospitals belonging to the network of the Government of the Mexico City. Proof of the results obtained is the increasing use of this system, with more than one million clinical encounters and more than two million diagnoses registered to date.

On September 29th in Mexico City, the city government, alongside representatives from everis and Telmex, announced the successful completion of this project that places Mexico at the head of Latin America in eHealth.

This is a worthwhile project because one of the most important pillars of any society is Healthcare, and we’re talking about the healthcare of people; reducing their care time and having all their medical information available in real time is very important,” says Miguel Ángel Mancera, Head of Government of Mexico City.

Agility in implementation was made possible thanks to the flexibility of the technology developed by ehCOS and, in particular, to the joint work of the technology consultants and the healthcare professionals of these hospitals.

“This has allowed the construction of a system that is suited to the clinical and administrative processes of hospitals, as well as the integration of the most advanced technological solutions on the market provided by the Consortium,” declared Jesus Sanchez Berián, director of the everis ehCOS Center of Excellence.

Continuity and quality of care for patients

One of the main advantages of this digitization is the creation of a unified electronic health record for each patient, which is shared in the healthcare network of the capital. This pioneer feature in Latin America improves patient safety by providing a complete view of the patient record to the professionals of all the hospitals in the network, including the information recorded in each and every one of the facilities, reducing the possibility of human error, as well as the care time and costs.

This system has helped us increase the quality and the speed of the visits, as well as making the patients wait less,” explains Reina Cristina Lopez Pachuca, ambulatory care physician in one of the hospitals involved in the digitization process.

The immediate exchange of information facilitates continuity of care through the effective transmission of any data relating to the patient (laboratory studies, pictures, family history, allergies, previous treatments, etc.), this way further increasing the quality of care and accuracy in clinical diagnosis.”The results are immediate, reliable and accurate, increasing the safety in the health care of our patients,” says the head of the AJUSCO MEDIO hospital Clinical Laboratory, Erick Castillo.

Interoperability to improve the efficiency care and security of information

SAMIH integrates with the various clinical and administrative systems of the hospital network (pharmacy, laboratory, radiology, blood bank, etc.), ensuring extremely effective clinical interoperability through the use of the most rigorous international health and safety standards.
SAMIH is a beneficial tool for providing better patient care since it reduces the time spent on administrative duties.

The benefits are incredible for physicians and nurses, as well as the administrative personnel. We no longer spend as much time as before on administrative duties since the system stores all the information in the patient’s electronic record,” according to Teresa Camacho, nurse at the AJUSCO MEDIO hospital.

In addition, SAMIH meets the Mexican standards of secure information exchange between healthcare providers defined by NOM024 and the highest international standards in healthcare interoperability.

Digitization that improves decision-making

The SAMIH analytical tools for the exploitation of health information improve the decision-making process at the clinical, operational and hospital management level and allow the production of statistical information from the healthcare network with the transparency and veracity required by the national regulations for healthcare providers.

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